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I’m currently still using my first case from Catalyst and ordered these in anticipation of inevitable wear and tear (I work in a very demanding profession that keeps me outdoors in harsh weather). All this said, my initial case shows zero signs of the kind of wear that was apparent only weeks after buying a LifeProof case. It’s poor quality materials failed, fast and at the most demanding time of year - harvest time. So far, the Catalyst is rugged, well-made and looks good traveling from the vineyard into winery meetings or showing collectors around the vines for a day. I don’t anticipate needing my support items anytime soon. But I know they’ll last when I do put them to use. Great case and product!
The Catalyst team has done a great job at creating innovative products that help us protect the devices we love and costs us so dearly. I switched from Lifeproof to a Catalyst case mainly because of the different ways the headphone jack port is handled by each company's product. I found the Catalyst cases have a better approach to sealing the jacks and charger ports. My only qualm is that I wished it were a simple and less costly fix when the rubber plug eventually broke. I didn't feel like the costs equated to the need for an extra O ring and extra plug. I only wanted one plug, to replace the broken one. Please take this into consideration, and make it an option available to your customer's to replace just 1 item that they need instead of having to purchase the extra items at a premium.
I misplaced the waterproof base plug for my 2 year old iPhone 6+ case. Catalyst sent replacement parts right away. Very pleased with the phone case and the service. The case has saved my phone several times. it has proven to be better overall than competing waterproof cases which I owned previously.
Fit perfectly. A bit expensive, but it’s better than buying a new case.
Great case. It is great to be able to replace parts when needed.